Updated on 19 November 2023

Trello Review

Item: Trello
Rating: 4.7
Author: The Logician

Want to organize your workflow with lists and kanban boards? If so, check out this Trello review to see why it’s the best choice for you.

Updated on 19 November 2023

4.7

Intuitive Dashboards and Excellent Ease-Of-Use
A Free Plan That Comes With a Wide Range of Features
Integration With Over 100 Apps

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$0/free

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Recommended: Ideal for Kanban Boards

Trello is a web-based project management software that uses kanban boards and lists to provide an easy-to-use and productive project management solution to individuals and businesses. So, if you’re a fan of lists, kanban boards, or both, then Trello is the ideal project management tool for you.

Price	There’s a Free Plan; The Paid Plans Start at $5/Month
Customer Support	Support Is Available via Email, Support Requests, Documentation, Community, FAQs
Features	Views, Automation, Power-Ups, Templates, Integrations, and More
Ease-Of-Use	Extremely Beginner-Friendly Dashboards, Intuitive User Interface
Integration	Slack, JIRA Cloud, Miro, Firefox Trello Card Counter, Timely, IBM Connect, Autopilot, EasyQA, GitHub, Benko Board, Hubstaff, Zapier, Trello for Gmail, Google Drive, Dropbox, Gmail Zap, and More

Trello: Kanban Boards and Lists

Project management can be tricky. You need a lot of knowledge and understanding about how to organize your team and be successful in finishing your project tasks on time. But do you need a bit of assistance with all of this?

Luckily, Trello is one amazing project management tool that is here to help you! The tool is great for simplifying complex processes by allowing you to chunk down large tasks into smaller ones. Thanks to its Kanban boards and detailed lists, you’ll get the proper solution for your business project and still keep an eye on your team’s work.

In fact, 75% of businesses state that Trello brings value to their organization in just one month. Imagine how amazing that is.

In this article, I will describe the company a bit and mention all the essential aspects you should keep in mind, such as features, ease of use, pricing, third-party integrations, customer support, and reputation. Ultimately, I’ll provide a pros and cons list and reveal who Trello is best for.

Are you ready to begin? Let’s do it!

Trello At A Glance

Trello has been on the market since 2011 due to the need for a solution for advanced planning issues. In just one year, the platform reached 500,000 users, which two years later became 4.75 million. Currently, there are around two million teams from all over the world that utilize Trello as their project management assistant. And how wouldn’t they?

Note

Among the two million teams that are satisfied with Trello’s services are some of the largest companies in the world – Google, Coinbase, Visa, Zoom, Forbes, and John Deere.

Trello is a web-based project management software that uses Kanban boards and lists to provide individuals and businesses with an easy-to-use and productive project management solution. More precisely, teams can now enhance their planning by organizing their workflows, collaborating on various projects, and tracking progress in an effective way.

Important

From brainstorming plans to planning to execution, Trello achieves big milestones in the tech world.

Since the Kanban boards are easy to use and allow you to add team members, you can easily keep track of how much of the job each team member finishes. It also comes with a neat desktop interface and mobile application, which provide a high level of flexibility.

Tip

You can create a Trello card and turn it into a template for future use in your project.

Therefore, Trello finds usage in various business types and sizes. You can use it for your web hosting business, email campaign, online shop, blog, etc.

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Now that you have an overall understanding of what Trello is and what it offers let’s dive into more detail and explore different aspects separately!

Trello Features, Pricing, & More

Trello is a popular project management tool that is a good place to start for project management. In order to see whether its services are sufficient, I conducted thorough tests on its features, ease of use, pricing, third-party integrations, customer support, and scalability.

So, let’s have a more in-depth look at Trello!

Features

Trello is one project management tool that comes with various features that are suitable for different business projects and teams. Most importantly, even beginners can employ this tool, but we’ll talk more about its ease of use later.

By utilizing this project management software, you’ll gain access to some core features, like views, automation, power-ups, templates, task management, and collaboration.

Warning

Not all of the features below are available in every Trello premium plan or its free version.

I decided to explain only the most vital features that you should know about and understand what they do. Let’s have a look!

Views: Trello allows you to oversee your projects thanks to its Board, Timeline, Table, Calendar, Dashboard, Map and Workspace views. As each of these views has a different role, you can easily turn your idea into reality, stay on track with every goal, meet your deadlines, get valuable insights, sort and filter your work, display location-based data, and manage work across multiple boards.

Warning

Boards are available to all users, while the other views are accessible only through a Premium or Enterprise subscription.

Automation: Every Trello board comes with powerful automation that doesn’t require coding. Thanks to Butler, you can only focus on the job that is most important to you, as the robots will take care of the other stuff. More so, you can create various rules, buttons, and commands so you can automate almost any Trello action. This contributes to moving to the next step of your project faster.

Note

The number of automations allowed depends on your chosen Trello plan.

Power-Ups: Trello lets you incorporate power-ups or plugins in order to enjoy a more personalized project management experience. You can add featured power-ups, such as Gmail, Jira, Card Repeater, Google Drive, Slack, two-way Card Mirror & Sync by Placker, Microsoft Teams, Timeline, Calendar, Time in List by Blue Cat, Time Tracking by Planyway, List Limits, Read Me and Voting.

Note

Most power-ups come at an additional cost, but the Trello power-ups are all free to add.

Templates: You can either implement pre-built templates or customize new ones so they can fit your business project better. The best part is that Trello comes with a few template categories, such as business, marketing, design, engineering, project management, education, and remote work.

Note

The templates come from the Trello community or industry leaders.

Task Management: Trello comes with various task management features that are available thanks to the easy-to-use Kanban boards. Therefore, you can easily assign tasks, change the due date, and insert labels, attachments, and cards. Thanks to these features, you get better insights into your project operations.

Important

Many project management tools have tried to beat Trello’s Kanban boards, but Trello is still one of the best Kanban-based platforms.

Collaboration: Team collaboration is a core element of the project management process, and Trello doesn’t fail to deliver. It provides a wide range of collaboration tools, such as comments, document sharing, mentions, and notifications. Therefore, project managers can assign team members to the appropriate tasks so they always know what to do.

Tip

You can comment on cards, tag others, and centralize conversations to each task so it all stays in one place.

Ease of Use

If there is one thing Trello is, it’s user-friendly. From the get-go, you’ll have no issues when using Trello. This is because it’s easy to sign up, has a flat learning curve, and offers incredible training materials.

The user interface, which is one of the most crucial factors for its user-friendliness, is easy to navigate, as there are no hidden options. In fact, your automation, views, power-ups, and other project management tools are above your main workspace.

Tip

Trello also enables you to create more boards and add new members.

Additionally, Trello employs the drag-and-drop mechanism, which makes the whole customization and adding tasks process much easier.

Customer Support

What surprised me a bit is that Trello lacks phone support, which is one of the most important support channels for many users. However, it provides support through email, but only if you fill out a contact support form online.

Warning

I couldn’t find an email address to the support team. The official site directed me to the Trello support page and requested me to log in.

But, on a more positive note, Trello comes with an extensive support community. It includes many resources that will guide you through several processes, such as how to get started with Trello, how to use it, and how to manage your account. It even has a FAQ section where you can find answers related to billing, licensing, and troubleshooting.

Moreover, Trello offers a community forum where you can join and talk with other users, ask different questions, read articles, and receive notifications about updates on new features.

Important

The Trello customer service support is available Monday through Friday from 9am to 5pm

Scalability

Having a scalable project management tool is a must. This helps you get sufficient resources for your business projects even if your organization grows.

Luckily, you can get Trello for free or move on to a paid subscription. More precisely, there are a few premium Trello plans that come with different features. That way, you can easily move to a more robust plan and benefit from next-level project management tools.

Note

The more expensive the plan, the more advanced features you’ll get.

Third-Party Integrations

Trello offers 186 integrations, of which 23 are native, and the rest are integrations for third-party applications. Due to this, you can enjoy integrations with Slack, JIRA Cloud, Miro, Firefox Trello Card Counter, Timely, IBM Connect, Autopilot, EasyQA, GitHub, Benko Board, Hubstaff, Zapier, Google Drive, some of the best email platforms like Gmail, and many more.

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As Trello cares for your experience, it has divided its integrations into a few categories:

Analytics and Reporting
Automation
Board Utilities
Communication and Collaboration
Developer Tools
File Management
HR and Operations
IT and Project Management
Marketing and Social Media
Product and Design
Sales and Support

Note

Thanks to Trello’s numerous integrations, you can access all the platforms you use to run your business.

For example, thanks to the Slack integration, you can paste Trello links into Slack and access different statistics, such as task descriptions, assignees, and comments, without leaving the app.

Pricing

Trello is a project management tool that you can get for free and finish your basic needs. However, if you need a more robust solution, Trello is also suitable. It comes with three premium plans with more advanced features.

Warning

I wasn’t able to find any information about a money-back guarantee, so choose your plan carefully.

Let’s have a look at its plans.

Free plan – For personal use and small side projects
Standard ($5.00/month) – For small teams that need to manage work and scale collaboration
Premium ($10.00/month) – For teams that need to track and visualize multiple projects in several ways
Enterprise ($17.50/month) – For organizations that need to connect work across teams with more security and controls

Reputation

Trello has worked on its reputation since 2011. Therefore, it has over two million satisfied business teams that have significantly enhanced their project management processes. The rapid Trello growth is because of its amazing features and project management tools.

Note

To get the best feedback about Trello, I recommend you read user and expert Trello reviews. However, it’s best if you read reviews from business owners from your niche.

Trello Pros & Cons

Best for

Free version with numerous features
Drag-and-drop mechanism
Kanban-style design
Numerous native and third-party integrations
Easy sharing of files
Easy-to-read cards
Easily accessible tasks

Not good for

Relies heavily on integrations
Lack built-in analytics and reports
No time-tracking included
You can upload only 10MB of files with the free plan

Trello Standout Features

Trello lacks some crucial features but also has most of the essential project management tools. Besides this, it even has some unique features that help it stand out from its rivals. Are you ready to see which features are those? Here’s a short list:

Butler Automation
Keyword Shortcuts
Advanced Checklist
Colorful Card Covers

Who is Trello Best For?

Trello is one of the leading project management software on the market. With its ease of use and various features, it manages to satisfy a lot of users. However, it may not be the go-to choice for some people. That’s why I decided to reveal who Trello is best for:

Small businesses that are looking for an accessible and free system to start with
Freelance and small companies that want to organize and keep track of different tasks easily
Inexperienced users who want to run their business from one platform
Individuals who tend to automate their project management process

Conclusion

Trello is a project management platform that will drastically change your complex project management processes. It provides fantastic value even with its limited free version, and even if you go for its premium plans, you won’t waste a lot of money. It’s intuitive and user-friendly, making it the perfect choice for users who lack technical knowledge.

However, if you run larger projects that come with more advanced needs, you might consider some Trello alternatives. Still, Trello is a very solid project management tool that should live up to your expectations.

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Frequently Asked Questions

Yes, Trello is a reliable project management tool. It is a Kanban-based, simple, affordable, and suitable tool for different project types and sizes. What’s more, Trello is highly collaborative and delivers excellent value.

Yes, Trello is free. You can utilize this tool without paying anything and enjoy power-ups, cards, and unlimited storage. However, it doesn’t include many advanced features, and you can’t share very large files. Therefore, you can also go for some of its paid plans.

Trello is best for small businesses, small to medium projects, and beginners who look for easy project management that comes with numerous features. It is also suitable for individuals who want to use an entirely free project management software.

Yes, you can access reports with Trello. However, you need to implement a third-party integration because the tool lacks a built-in reports and analytics feature.

Yes, Trello has a dashboard. In fact, it is intuitive, easy-to-use, and straightforward. Thanks to it, you can get an overview of your project, your team members’ work, and the progress of the tasks.

Yes, Trello is secure. Like other reputable project management software, it comes with two-factor authentication, multi-factor authentication, patches, data encryption, the monitoring of user activities, intrusion detection, and privacy protection.

No, not anyone can see your Trello board. However, this is possible if you set the board to ‘public.’ But thanks to its ‘private’ and ‘organization visible’ options, you can choose who can see it.

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The Logician

Trademark of a Living Legend

Trello Review

4.7

$0/free

Recommended: Ideal for Kanban Boards

Frequently Asked Questions

Is Trello a Reliable Project Management Tool?

Is Trello Free?

Who is Trello Best For?

Can You Access Reports with Trello?

Does Trello Have a Dashboard?

Is Trello Secure?

Can Anyone See My Trello Board?

The Logician

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